Data center cabling and racks for ControlIT RMM infrastructure operations

ControlIT RMM Platform

ControlIT brings IT operationsunder one secure control plane.

ControlIT extends Active Directory over an encrypted overlay, with built-in single sign-on (SSO) and two-factor authentication (2FA) — endpoint monitoring, patch oversight, remote support, and infrastructure visibility included. SaaS or self-hosted, with no separate identity vendor.

ControlIT logo with Internet is the New LAN tagline

Platform role

A product site for ControlIT. A service model through Computer Port.

The dedicated ControlIT site explains the platform. Computer Port's managed ops service explains how we deploy, operate, triage, report, and improve the infrastructure estate around it.

Endpoint visibility

Monitor endpoints and infrastructure signals from a controlled operations layer instead of scattered one-off checks.

Patch oversight

Track patch state, drift, and remediation ownership so routine maintenance does not become an audit-period scramble.

Secure remote access

Support distributed systems without treating every site as a traditional LAN or exposing infrastructure casually.

Alert triage

Separate signal from noise so escalation paths carry context, priority, and a clearer next action.

Single Sign-On (SSO)

Built-in single sign-on gives one login for cloud, SaaS, and internal apps over standards-based OIDC / SAML — no separate identity vendor.

Two-Factor Authentication (2FA)

Built-in two-factor authentication with authenticator apps, hardware security keys, and one-time codes layered on top of your existing on-prem Active Directory.

What it replaces

One platform instead ofa stack of point tools.

Overlay networking, Active Directory extension, single sign-on, two-factor authentication, and endpoint management in one place — SaaS or self-hosted, with no separate identity vendor.

Secure remote access
Separate tool — VPN appliance or client
ControlIT — Encrypted overlay, no open ports
Endpoint monitoring & patching
Separate tool — Standalone RMM tool
ControlIT — Built-in RMM & managed operations
SSO & 2FA
Separate tool — Separate identity / MFA vendor
ControlIT — Built-in single sign-on & 2FA
Cloud identity
Separate tool — Cloud-only IdP (Azure AD / Okta)
ControlIT — On-prem AD extended, SSO without Azure AD

Best fit

Built for distributed IT estates that still need firm operational control.

Use this page for ControlIT discovery. Use the managed ops page when the buyer is comparing Computer Port's operating model, escalation ownership, and SDS resilience path.

IT teams that need endpoint monitoring and managed operations under one Computer Port delivery model.
Organizations that want remote support, patch visibility, and infrastructure control without broad VPN dependency.
MSPs and internal IT teams comparing RMM platforms for distributed users, servers, and branch environments.
Existing Computer Port managed services customers who want ControlIT tied into escalation and reporting.

Next step

Compare the platform and the operating model together.

Start with ControlIT product discovery, then map how Computer Port can operate it across monitoring, patching, remote support, escalation, and reporting.